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SIEBEL CRM Online Training Overview • Siebel Applications • Introduction to Siebel Applications • Using the Siebel Client (Siebel App Walkthrough) • Exploring the Siebel Architecture • How Clients Access Siebel Data • Installing the Siebel Software • Server Administration, Configuration and Management • Introducing Server Administration • Server Configuration and Management • Securing Siebel Implementations • Controlling Access to Views • Controlling Access to Data • Creating the Company Structure • Controlling Access to Master Data • Object Definitions • Authenticating Users • Understanding Object Definitions behind a Siebel Application • Using Siebel Tools to Examine Object Definitions • The Configuration Process • Managing Object Definitions • Editing and Compiling Object Definitions • Siebel Data Model & Business Objects • Understanding the Siebel Data Model • Understanding Business Components • Understanding Party Business Components • Understanding Business Objects • Understanding the Physical UI • Configuring Applets • Configuring Apps, Screens and Views • Business Components and Fields • Configuring Drilldowns • Creating Business Components and Fields • Configuring Business Components and Fields • Configuring Picklists • Configuring Multi-Value Groups • Siebel Database • Extending the Siebel Database • Exploring Integration Strategies • Introducing Enterprise Integration Manager • Data Mapping • Invoking Enterprise Integration Manager • Event Models • Enterprise Integration Manager Consideration • Understanding Siebel Event Models • Using Siebel State Model • Introducing Siebel Workflow • Deploying Workflow Processes • Invoking Workflow Processes • Assignment Manager • Understanding Interactive & Long-Running Flows • Assignment Manager • Creating Assignment Rules • Manager Configuration • Deploying Assign. Manager • Migrating from Development to Test • Using Siebel Remote to Support Mobile Clients • Administering Siebel Remote • Final Words & Debrief • Wrap up • Siebel Methodology • Siebel Case Study • Siebel Practice Exam • Siebel Consultant Certification Exam Guide